Privacy Policy
IN10CITY PROJECTS
Last updated: 2026
IN10CITY PROJECTS respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This policy explains how we collect, use and protect your information when you visit our website or contact us.
1. Who we are
IN10CITY PROJECTS provides painting, renovation, construction and property maintenance services.
If you have any questions about this policy, you can contact us at:
Email: info@in10city.co.za
2. Information we collect
We may collect personal information when you:
- Complete a contact form
- Request a quote
- Email or call us
- Interact with our website
- This information may include:
- Name and surname
- Email address
- Phone number
- Property or project details you provide
- Any other information you choose to share with us
We also collect limited technical data automatically, such as:
- IP address
- Browser type
- Pages visited on our website
This helps us understand how our website is used.
3. How we use your information
We use your information to:
- Respond to enquiries and quote requests
- Communicate with you about your project
- Provide and manage our services
- Improve our website and customer experience
- Meet legal and regulatory requirements
We only use your information for legitimate business purposes.
4. Sharing of information
We do not sell or rent your personal information.
We may share information with trusted service providers when necessary, such as:
- Website hosting providers
- Email and communication platforms
- Analytics services
- Professional advisors (when legally required)
These providers are required to keep your information secure and confidential.
5. Cookies and website tracking
Our website may use cookies and similar technologies to:
- Ensure the site functions properly
- Improve performance and user experience
- Understand how visitors use our website
You can disable cookies in your browser settings if you prefer.
6. Data security
We take reasonable technical and organisational steps to protect your personal information from:
- Loss
- Misuse
- Unauthorised access
- Disclosure or alteration
However, no internet transmission is completely secure.
7. How long we keep your information
We keep personal information only for as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
8. Your rights
Under POPIA, you have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us via email.
9. Updates to this policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
